Terms and Conditions

1. The service

Taz is an educational AI platform for children. It answers questions, explains ideas, and offers interactive simulations, 3D labs, a 3D builder, projects and parent controls. Some features need a signed-in account.

2. Accounts and eligibility

Accounts are created by a parent, guardian or other adult, who is responsible for the account and for any child using it. Keep your sign-in private and do not share your account. Early access to Taz may be limited to approved accounts.

3. AI-generated content

Taz uses artificial intelligence to write its replies. We work to keep them suitable and accurate, but AI can make mistakes, and our safety filters are automated and cannot catch everything. The adult responsible for the account should supervise how a child uses Taz. Taz is a learning tool, not a replacement for teachers, parents or professional advice, and its answers should be checked for anything important.

4. Acceptable use

You must not:

• share personal information such as a home address, phone number or school name in chats;
• try to get around safety filters, limits or parent controls;
• use Taz to bully, harass or harm anyone, or to create unlawful or harmful content;
• access or try to access another person's account or our systems without permission;
• copy, resell or automate access to the service.

5. Plans, prices and payment

Taz has a free plan and paid monthly plans (Plus and Family). Current prices and allowances are listed on Plans and pricing. Prices are in Indian rupees and exclude GST, which is added at checkout at the applicable rate.

Payments are processed by Razorpay. Paid plans are Autopay subscriptions, billed in advance and renewed automatically until cancelled: monthly, or with a first period (six months or a year) paid on joining and renewals at the regular price after it. We do not store your card or UPI details.

Daily and monthly allowances (questions, deeper explanations, simulations, projects) apply as described on the pricing page. Every answer, including prepared answers, counts towards the question allowance. We may change prices or allowances for new purchases; if we change the price of your existing plan, we will tell you in advance and you may cancel before the change applies.

6. Offer codes

Offer codes are earned, not sold. Each belongs to one account, can be used once, and cannot be transferred or exchanged for cash. A code reduces the monthly price of Plus or Family for the first 6 months shown at checkout. After those months, continuing at the full price needs your approval. We may end an offer or refuse a code that was obtained improperly.

7. Family plan

The account paying for Family is the family manager and may invite up to 3 family members by email. Each member uses their own account and shares the plan's allowances. A person can belong to one family at a time and change family once a year. The manager is responsible for payment; if the Family plan ends, members return to the free plan. The manager can remove members and members can leave at any time.

8. Cancellation and refunds

You can cancel a paid plan at any time from Settings. Refunds are covered by our Cancellation and Refunds policy.

9. Parent controls

Parents and guardians can set time limits, question limits and blocked topics. These controls are enforced on the device and on our servers.

10. Intellectual property

Taz, its software, characters and content belong to us or our licensors. You keep ownership of the projects you create. You give us permission to store and process them only to provide the service to you.

11. Suspension and closure

We may suspend or close an account that breaks these terms or puts children at risk. You may delete your account at any time from account settings or by writing to us.

12. Limitation of liability

Taz is provided as it is and as available. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any claim relating to the service is limited to the amount you paid us in the 3 months before the claim. Nothing in these terms limits rights you have under Indian consumer law.

13. Changes to these terms

We may update these terms. We will show the date of the latest version on this page and email registered users about significant changes before they take effect.

14. Governing law and disputes

These terms are governed by the laws of India, and disputes are subject to the jurisdiction of the competent courts in India. Before going to court, please write to us so we can try to resolve the issue within 30 days.

15. Contact and grievances

Write to contact@aitaz.com. Our Grievance Officer can be reached at the same address; we acknowledge complaints within 24 hours and aim to resolve them within 15 days.